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Shipping & deliveryTimelines and tracking
How to use3 steps with short videos
Returns & refundsOur policy, simply explained
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When will my order arrive?
Orders are processed in 1–3 business days and shipping takes 6–12 days. You'll get a tracking link by email as soon as your order ships. See our shipping policy.
My pillow won't stay closed
The Velcro ships with a protective strip that has to be peeled off before first use. Our How to Use guide shows exactly where it is.
How do returns work?
Everything you need is in our returns & refunds policy. Still have a question? Send us a message and include your order number.